Shipping Policy

Shipping Policy

What is the delivery time?

The delivery time consists of two phases:

1. Processing time
Within 1–3 business days after placing the order, it will be checked, approved, and packed. The package will then be prepared for shipment.

2. Shipping time
[Every country]: 5–10 business days

All delivery times are excluding possible customs delays. Please note that during busy periods (such as Christmas, Black Friday, and New Year), delivery may take longer.

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How much does shipping cost?

We offer free premium shipping.
This includes insurance against theft, loss, or damage of the package during transport.

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Where is my package?

After shipment, customers will receive an email with a tracking number.

For logistical reasons, your order may be shipped in multiple packages.

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My tracking number doesn’t work

It can take up to 5 business days for tracking information to update.
If there is still no update after a few days, please contact our customer service team for assistance.